Privacy Policy

Restore Clinical Ltd (“we”) are committed to protecting and respecting your privacy.

Our Group means our subsidiaries, our ultimate holding company and its subsidiaries, and our associated companies as defined in section 1159 of the UK Companies Act 2006 (our Group).

This notice, together with our terms of use, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

The UK General Data Protection Regulation (UK GDPR) (Regulation (EU) 2016/679) and the Data Protection Act 2018 govern how we protect your personal data and privacy rights.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of data protection legislation in force from time to time, the data controller is Restore Clinical Ltd.

Our nominated Data Protection Officer is Faye Evans.

Our employees and consultants should refer to our Employee Privacy Notice for information about how we process their data.

 

Who we are and what we do

We are an insourcing healthcare provider, delivering full-service clinical teams into NHS trusts, private healthcare providers and clinics across the UK.

Unlike traditional recruitment, we don’t just place individuals – we deploy full teams of qualified Allied Health Professionals (AHPs) directly into your services, ensuring seamless patient care and service delivery.

To deliver this, we collect the personal data of:

  • Prospective and placed clinicians;
  • Client contacts;
  • Supplier contacts to support our services;
  • Employees, consultants, and temporary workers.

We collect information about you to deliver safe, effective, and compliant healthcare staffing solutions.

 

Information you give to us or we collect about you

This includes information you provide by filling in forms on our website, corresponding by phone, email, or otherwise. It covers registration to use our site, database entry, subscriptions, attending events, participating in online discussions, competitions, surveys, or reporting problems.

Information may include your name, address, private and corporate email addresses, phone number, financial data, compliance documentation, references verifying your qualifications, your right to work in the UK, CV, photograph, and professional profiles such as LinkedIn.

We do not generally collect special category (“sensitive”) personal data unless you volunteer it for service delivery or specific purposes (e.g., a job placement).

 

Information we collect about you when you visit our website

We automatically collect information such as your IP address, browser type and version, operating system, referral URLs, and login timestamps. This information does not identify you personally.

 

Information we obtain from other sources

We may collect information from LinkedIn, corporate websites, job boards, online CV libraries, business cards, and personal recommendations. We will notify you within 30 days of obtaining this data.

 

Purposes of processing and legal bases

We use your information to:

  • Carry out our obligations under contracts or to provide you with services;
  • Notify you of similar services to those you enquired about;
  • Support your career and resourcing needs;
  • Deliver marketing communications where appropriate.

Our legal bases include legitimate interests, contractual obligations, legal obligations, and in some cases, consent (particularly for marketing).

 

Legitimate Interests

Our legitimate interests include introducing clinical teams to healthcare providers, maintaining and developing our database, and growing our business through effective service delivery.

 

Consent

Where we rely on consent for specific uses of your data (such as marketing), you have the right to withdraw consent at any time.

 

Other uses of your data

We may also use your data to:

  • Administer and improve our website;
  • Notify you of service changes;
  • Facilitate interactive features;
  • Maintain site security;
  • Measure and improve advertising effectiveness.

We do not undertake automated decision-making or profiling.

 

Do you have to provide us with personal data?

You may refuse to provide your data. However, it may restrict our ability to offer you services.

 

Cookies

Our website uses cookies. Please refer to our Cookie Notice for details.

 

Disclosure of your information

We may share your personal data with:

  • Our Group companies (UK, EEA, and outside the EEA);
  • Clients (for candidate introductions);
  • Candidates (for interview arrangements);
  • Suppliers, subcontractors, marketing specialists, analytics providers, insurers, compliance partners;
  • Credit reference agencies where required.

We may also disclose data if we sell or acquire businesses, or where legally required.

 

Where we store and process your data

Your data may be stored and processed outside of the UK or EEA. We take all necessary steps to ensure your data is treated securely and in line with this privacy notice.

While we strive to protect your information, transmission via the internet is not completely secure.

 

Retention of your data

We retain personal data only as long as necessary for legitimate purposes. We maintain a data retention notice (available on request) and take steps to keep your information accurate and up to date.

 

Your rights

You have the right to:

  • Request correction of inaccurate personal information;
  • Request erasure of your data;
  • Object to or restrict processing;
  • Request data transfer to another party;
  • Withdraw consent where applicable;
  • Complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/concerns/.

 

Access to information

You have the right to access your personal information held by us.

 

Changes to this privacy notice

Any future changes will be posted on this page and, where appropriate, notified to you by email. Please check back regularly.

 

Contact

Questions, comments, and requests are welcomed and should be addressed to: dataprotection@restoreclinical.com